Support

One person reads this address. Expect a reply within two working days.

Reporting a problem

Four lines make a bug fixable instead of a mystery:

• which app, and the version — Settings inside the app shows it
• your device and iOS version
• what you did, and what happened instead of what you expected
• a screenshot or screen recording, if the problem is visible

Subscriptions and refunds

Purchases in Mindnull apps are handled entirely by Apple, so these are things only you can do from your own account:

• Cancel or change a subscription — Settings → your name → Subscriptions
• Request a refund — reportaproblem.apple.com
• Restore a purchase on a new device — open the app, go to the paid screen, and use Restore purchases with the same Apple Account

Cancelling ends the next renewal and leaves the time you have already paid for intact. If a restore genuinely does not work, write to us with the app name and the Apple Account email you bought with, and we will look into it.

Deleting your data

Each app explains what it stores in its own privacy policy, linked from its App Store listing. Where an app keeps anything on a server, deleting your account inside the app removes it. If you would rather ask us to do it, email us and say which app.

Feature requests

Worth sending. Mindnull apps are deliberately small, so most requests are declined — but the ones that get built are almost always someone's email, and you will get an honest answer either way rather than silence.

Press and business

Same address. Icons and screenshots for press use can be sent on request.